STANDARD DELIVERY POLICY


Next day delivery in mainland Great Britain provided orders are received by us before 17:00pm. Some areas of Scotland may take 2-3 working days.
 
Please note that a some furniture products require a slightly longer delivery time and you will be informed by e-mail or telephone of the alternative delivery date.


 
DELIVERY CHARGES


Delivery within our locality is FREE OF CHARGE. Please contact us to check if your address falls within our local van routes.
Otherwise:
For orders of £50 and over in value: Delivery is FREE OF CHARGE
For orders under £50 in value: Delivery will cost £5.00

For orders to the Scottish Highlands, please add £15.00 to our scale of charges.


 
RETURNS


Please notify us within 7 days should you wish to return any item(s) we have supplied. Goods supplied as ordered and subsequently returned as not required will only be accepted for return if unused, in original packaging and resaleable as new.

Please help us by having the relevant information:
•         Delivery note number
•         Internet order number
•         Product code and description of the item(s)

Please refer to our terms and conditions with regards to returns.


 
BACKORDERS


Any item that is out of stock when ordered will be placed on backorder, we will contact you to inform you of the expected delivery date.
 
If the delivery date is unacceptable we will cancel the backorder and either credit your credit card or, if you are an account customer, you will not be invoiced.

 

SHORTAGES


If an item that you have ordered does not arrive please email us immediately.

 

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